Can you provide a VAT invoice and accept a purchase order?

Yes. You receive a full Luxembourg VAT invoice after the event, and we accept purchase orders. Established corporate clients can request 30-day (NET-30) payment terms.

Do you have liability insurance and a data-processing agreement?

Yes — a certificate of insurance and our GDPR data-processing agreement are available to your procurement or legal team on request. Email us and we send them the same day.

How do you handle allergies and dietary requirements?

Every menu can be adapted for vegetarian, vegan, gluten-free, lactose-free and halal needs. We collect dietary details before the event and our chefs manage allergens and cross-contamination on site.

What is your cancellation policy?

Cancellations 14+ days before the event receive an 80% refund; up to 10 days, 60%; within 7 days the event is non-refundable. Perishable and custom items are non-refundable once ordered. We always try to reschedule where possible.

What do you need from us to confirm a booking?

A confirmed date, final group size, and your dietary list (we ask for this ~2 weeks ahead). For in-person events we handle venue, chef, ingredients, equipment and clean-up; you just arrive.

Can you complete our supplier-onboarding or vendor questionnaire?

Yes. Send us your supplier forms, security or compliance questionnaire, and we will complete and return them. We are set up to be an easy, low-risk vendor for large organisations.

Working with us

Easy to approve. Easy to work with.

Everything your finance, procurement and legal teams need to say yes — billing, terms, insurance, data protection and food safety, all in one place. We are set up to be a low-friction vendor for large organisations; 200+ companies including Amazon, Google and the European Central Bank already book us.

Request vendor documents →

Billing & payment

VAT invoicing: A full Luxembourg VAT invoice is issued after every event.
Purchase orders: We accept POs and can reference them on the invoice.
Payment terms: 30-day (NET-30) terms available for established corporate clients.
Transparent totals: Your proposal itemises the all-inclusive total and any optional add-ons before you commit.

Insurance & compliance

Liability insurance: A certificate of insurance is available to your procurement/legal team on request.
Data-processing agreement: A GDPR-aligned DPA is available on request for events that involve attendee data.
Supplier onboarding: We complete supplier forms, security and compliance questionnaires and return them promptly.
Established company: A Luxembourg company trusted by multinationals and EU institutions.

Food safety & dietary

Allergen handling: Chefs manage allergens and cross-contamination on site; share requirements ~2 weeks ahead.
Dietary range: Vegetarian, vegan, gluten-free, lactose-free and halal menus are all supported.
Professional chefs: Events are run by professional chef instructors, not hobbyists.
Quality sourcing: Fresh ingredients, sourced locally for in-person events via our partner Cactus.

Data & privacy

GDPR: We process the minimum data needed to run your event and honour data-subject requests.
Privacy policy: See our full privacy policy for how we handle and retain information.
No data resale: We never sell or share your team’s data with third parties.
Secure handling: Attendee lists and dietary data are used only to deliver your event, then retained per policy.

Need a specific document — insurance certificate, DPA, W-form equivalent, or our company details for your supplier system? Email us and we’ll send it the same day. See also our privacy policy.

What we need from you

1 · Confirm

A date, format (in-person or virtual) and approximate group size. We hold your slot and send a proposal within 24 hours.

2 · Details

Final headcount and your dietary list, ideally ~2 weeks before. We handle everything else end-to-end.

3 · Arrive

For in-person, just turn up — venue, chef, ingredients and clean-up are all handled. For virtual, we run the tech.

Procurement FAQ

Can you provide a VAT invoice and accept a purchase order?: Yes. You receive a full Luxembourg VAT invoice after the event, and we accept purchase orders. Established corporate clients can request 30-day (NET-30) payment terms.
Do you have liability insurance and a data-processing agreement?: Yes — a certificate of insurance and our GDPR data-processing agreement are available to your procurement or legal team on request. Email us and we send them the same day.
How do you handle allergies and dietary requirements?: Every menu can be adapted for vegetarian, vegan, gluten-free, lactose-free and halal needs. We collect dietary details before the event and our chefs manage allergens and cross-contamination on site.
What is your cancellation policy?: Cancellations 14+ days before the event receive an 80% refund; up to 10 days, 60%; within 7 days the event is non-refundable. Perishable and custom items are non-refundable once ordered. We always try to reschedule where possible.
What do you need from us to confirm a booking?: A confirmed date, final group size, and your dietary list (we ask for this ~2 weeks ahead). For in-person events we handle venue, chef, ingredients, equipment and clean-up; you just arrive.
Can you complete our supplier-onboarding or vendor questionnaire?: Yes. Send us your supplier forms, security or compliance questionnaire, and we will complete and return them. We are set up to be an easy, low-risk vendor for large organisations.

Ready to brief procurement?

Get a formal proposal with an itemised total, or request our vendor documents.

Request a proposal →Request documents